Privacy Policy
We recognize the importance of your personal information’s privacy and are dedicated to its secure and appropriate use. This privacy policy outlines our practices for collecting, storing, using, and disclosing your personal information under the Privacy Act 2020.
By using our services, you consent to our collection, retention, use, and disclosure of your personal information as detailed in this privacy policy.
We may update this policy occasionally to reflect business needs or legislative changes.
The Information We Collect
The type of information we collect depends on the context and the service you request. Examples include:
– When requesting our services/products, we may gather personal and business information such as your name, address, company details, billing address, credit card information, email, and phone numbers.
– When you access our premises, we may record videos of your vehicle to identify pre-existing damage and note registration numbers.
– All personal information will be collected lawfully and used for lawful purposes, with clear and explicit reasons for the collection.
Purpose Of Collection
We may collect your personal information for purposes including:
– Assessing creditworthiness;
– Marketing and promotions;
– Any other commercial or business purposes of MotoRefine Garage.
How Information Is Collected?
– We primarily collect your personal information directly from you through phone calls, correspondence (letters or emails), service bookings via our website, or in-person contact. Occasionally, we may obtain information from third parties, such as credit agencies.
Information CollectedVia Our Website
– Visitors can browse our website without revealing their identity or personal details. We only collect personal information from website visitors when they knowingly provide it (e.g., via email, the “Book Now” form, or job applications).
Links
– Our website contains links to other sites that may interest you. We are not responsible for your privacy or security on those websites.
Use And Disclosure Of Personal Information
We will use and disclose your personal information only for the main purposes it was collected, including:
– Providing the services you requested, such as booking confirmations, reminders, and follow-ups via email and SMS;
– Responding to your enquiries;
– Registering you for events or competitions;
– Communicating with our agents for payment recovery of overdue services;
– Direct marketing of products or services and informing you of new developments of interest. (If contacted without prior consent, you will have the option to decline further communications);
– Offering you special deals, inviting you to competitions, surveys, etc.;
– Any other purpose authorized by law.
General
– We may transfer our rights and obligations under these terms without your consent. You cannot transfer your rights and obligations under these terms without our prior written agreement. References to legislation include any amendments or replacements and associated regulations.
